Shipping policy
Shipping & Delivery
How does my order ship?
We ship from our location in Gays Mills, Wisconsin, via UPS (for distances farther than 200 miles) and SpeeDee Delivery service from March through June on Mondays, Tuesdays, and Wednesdays. For local container delivery, a Roots to Fruits Nursery employee will contact you to schedule. Please note that most of our local container deliveries take place in May.
Tell me about shipping.
Our main shipping season runs from Mid-March through early June. We ship in the order the orders were received and by zone. For Spring Shipping, we receive orders in the fall prior to and into the first quarter. We begin shipping the orders received in Mid-March, with the fall orders shipping first then next through February. Orders placed in March and April may take up to 14 days or more. Our plants and trees are kept in our coolers to keep them healthy and dormant.
For an additional fee and with a minimum of 48 hours' notice, we do offer fast, expedited shipping. Pricing is based on order contents and location. Contact our shipping department for a quote.
Can I delay my shipment until later?
Yes! Please mention this in the notes section of your order or give us a call at 608.735.6000 to delay your order. You can also ask us to ship on a specific date, as long as it's a Monday, Tuesday, or Wednesday. Thank you for understanding, we are a family-owned business, and the more advance notice you can provide, the better we can manage the successful outcome of your request.
Can I change my shipping date once my order is placed? Because we are working with living plants and trees that require specific care for our Monday–Wednesday shipping window, we are unable to change ship dates once an order is finalized. If a change of date is truly vital, please contact us immediately, and we will do our absolute best to assist you.
Can I visit the nursery to pick up my order?
Yes! You are invited to visit our retail location and sister orchard, 1913 Orchards & Cider House, to pick up your order. That way, you can meet us, ask questions about planting, and explore our vast inventory.
You can learn more about Our Guarantees here.
Please email us: info@rootstofruitsnursery.com or call (608) 735-6000 for more information.